FAQs

What materials are used in your outdoor furniture?

Our outdoor furniture is made from high-quality materials such as premium stainless steel, teak, and all-weather wicker, ensuring durability and longevity. We prioritize eco-friendly and sustainable materials to meet environmental standards.

How does your furniture withstand various weather conditions?

Our furniture is designed to withstand a variety of weather conditions. It features UV protection coatings, rust-proof frames, and waterproof fabrics, ensuring durability against sunlight, rain, and other environmental elements.

Do you provide custom design solutions for specific outdoor spaces?

Absolutely. We offer custom design services to meet unique requirements. Whether it's for a small patio or a large commercial outdoor area, our design team can create tailored solutions that meet your specific aesthetic and functional needs.

What is the warranty period for your outdoor furniture?

Our products come with a comprehensive warranty that covers manufacturing defects and material durability for 10 years. This ensures customer peace of mind and reflects our commitment to quality.

Do you offer bulk order discounts for B2B clients?

Yes, we offer competitive pricing for bulk orders. The discount structure depends on the order volume and the specifics of the products selected. Please contact our sales team for a detailed quote.

How do you ensure the quality of your products?

Quality is our top priority. We conduct rigorous testing for strength, durability, and weather resistance. Each product undergoes a thorough inspection process to ensure it meets our high standards before shipping.

What are your lead times for production and delivery?

Lead times vary depending on the product and order volume. Typically, production takes 2 to 3 weeks, followed by shipping. We strive to meet your deadlines and can discuss expedited options if necessary.

Do you offer eco-friendly or sustainable product options?

Sustainability is a core part of our business. We offer a range of eco-friendly products made from recycled materials and sustainable practices. Our commitment to the environment is reflected in our product design and manufacturing processes.

How do you handle shipping and logistics for large orders?

We have established partnerships with reliable logistics providers to ensure safe and timely delivery. Our team handles all aspects of shipping, including documentation, to provide a hassle-free experience for our B2B clients.

What does your after-sales service include?

We offer comprehensive after-sales service, including product installation guidance, maintenance advice, and rapid-response customer support. For any technical or service issues, our professional team will provide timely solutions to ensure your satisfaction and the optimal performance of our products.

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